Leveraging HR Technology

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Summary

Symposium Events’ Leveraging HR Technology conference is the ideal event for heads of HR operations, HR systems, HR business partners and centres of excellence.

The conference will focus on improving process efficiencies and securing value from existing systems. You will hear how fellow industry professionals hold and manage data and how they have improved existing reporting systems.

You will learn how to ensure your applications are truly business facing, that they will improve overall business performance and will keep you in a strong position for economic recovery. The event combines best practice case studies and expert insights on the very latest trends in HR software, and will provide you with all the necessary tools to develop a productive and streamlined HR function.

Programme Highlights:

  • Map your HR and business requirements
  • Improve process efficiencies on existing systems
  • Examine what you can do if you spend nothing?
  • Identify more efficient ways to manage, store and report data
  • Understanding the unique demands of your organisation
  • Maximum ROI – achieve short term and long term gains
  • Clarifying the impact of an integrated system on the bottom line
  • Tackle cultural challenges and change management issues

Confirmed Speakers include

  • CIPD – Vanessa Robinson, Head of Operations, Research and Policy
  • National Trust – Mark Griffiths, Reward & HR Information Manager
  • NorthgateArinso – Steve Foster, Manager, Business Consulting
  • The AA – Jo Mumford, HR Systems Manager
  • MidlandHR – Lawrence Knowles, Managing Director
  • Transport for London – David Warlow, Interim Head of HR Services
  • Debenhams – Jane Glynn, Head of HR Services
  • Pilat – Clinton Wingrove, EVP & Principal Consultant
  • Taleo – Chris Phillips, Vice President of International Marketing
  • Somerfield Stores – George Smith, HR & Retail Project Manager
  • National Grid – Rob Robson, Talent Management & Organisational Effectiveness Specialist
  • HSBC Europe – Richard Blay, Senior Manager, HR Programmes
  • Intercontinental Hotels Group – Chris Paull, VP Global HR Shared Services
  • Rotherham Metropolitan Borough Council – Ian Henderson
  • Rotherham Metropolitan Borough Council – Alan Rodgers

Programme

09:00 – 09:30 Coffee and Registration
09:30 – 09:40 Introduction and Opening Address by Conference Chair
Vanessa Robinson, Head of Operations, Research and Policy, CIPD
09:40 – 10:05 Keynote Address
Leveraging HR Technology to Support your Business

  • Moving from the functional to the strategic
  • Managing your people data to deliver results
  • Linking people metrics to your business strategy
  • Aiding organisation development

Mark Griffiths, Reward & HR Information Manager, National Trust
10:05 – 10:30 Creating Value through HR Technology

  • Going beyond administrative benefits
  • Can HR technology be ‘strategic’?
  • The HR technology business case revisited
  • What do line managers want from HR technology?

Steve Foster, Manager, Business Consulting, NorthgateArinso
10:30 – 10:55 Redefining HR Technology Strategy in a Climate of Cost Reduction

  • Preparing an HR technology roadmap
  • Maximising return on investment with existing systems
  • Consolidation and rationalisation
  • Process and functionality improvements at minimal cost

Jo Mumford, HR Systems Manager, The AA
10:55 – 11:05 Questions and Discussion with Speakers
11:05 – 11:35 Knowledge Share Networking Session
Split into roundtable groups to brainstorm and discuss with your peers:

  • Innovating with lower-cost technology
  • Improving information management and analytics
  • Putting together a winning business case

11:35 – 12:00 Coffee, Exhibition and Networking
12:00 – 12:25 Stream 1
Improving Process Efficiencies of Existing Systems

  • Improving systems without financial aid
  • Understanding what is possible when you spend nothing
  • Maximising ROI from your existing system
  • Maintaining continuous improvement

Lawrence Knowles, Managing Director, MidlandHR
12:25 – 12:50 Gaining More Value from your Shared Service Centres

  • Setting goals for your roll-out
  • Making changes and improvements to your systems
  • Implementing a user friendly ESS
  • Achieving cost savings and greater efficiencies

Jane Glynn, Head of HR Services, Debenhams
12:00 – 12:25 Stream 2
Designing the Right Solution for your Organisation

  • Capturing the voice of the customer
  • End to end solution design and integration
  • Tools and techniques for success
  • Overcoming cultural challenges

David Warlow, Interim Head of HR Services, Transport for London
12:25 – 12:50 Ensuring your Business Really Benefits From HR Technology

  • Gaining senior management buy-in to the best solution
  • Engaging your workforce so they use it appropriately
  • Engineering behavior; not only reducing cost
  • Designing for maximum effectiveness not merely simplicity
  • Coping with cultural differences
  • Ensuring compliance; if it is not used, it won’t work

Clinton Wingrove, EVP & Principal Consultant, Pilat
12:50 – 13:00 Questions and Discussion with Speakers
13:00 – 14:00 Lunch, Exhibition and Networking
14:00 – 14:25 Stream 3
Talent Management Best Practices: A Practical Guide to Retaining Your Top Talent & Increasing Employee Engagement
Discover practical steps for:

  • Retaining your top talent
  • Improving employee engagement
  • Technology best practices

Chris Phillips, Vice President of International Marketing, Taleo
14:25 – 14:50 HR and Technology: The Rotherham Experience
Ian Henderson, HR Manager, Pay & Performance Rotherham Metropolitan Borough Council

Alan Rodgers, HR Manager, Central Services Rotherham Metropolitan Borough Council
14:00 – 14:25 Stream 4
“The Day Stellios Helped Me Find £1m” (Knowing who the HR system serves.)

  • Who is the customer?
  • What’s the BIG idea?
  • Who is the customer?

George Smith, HR & Retail Project Manager, Somerfield Stores
14:25 – 14:50 Implementing Pension Changes and Flexible Benefits

  • Project and systems overview
  • Business case, planning and resourcing considerations
  • Challenges and issues
  • Stakefolder engagement and communication
  • Key learning and helpful tips

Richard Blay, Senior Manager, HR Programmes, HSBC Europe
14:50 – 15:00 Questions and Discussion with Speakers
15:00 – 15:15 Coffee, Exhibition and Networking
15:15 – 15:40 Systems & Processes – In-house or Outsource?
The choice is yours…

  • The alternatives to in-house systems
  • Evaluating the business case for outsourcing
  • Is it right for your organisation?
  • Contracts & governance

Chris Paull, VP Global HR Shared Services, Intercontinental Hotels Group
15:40 – 15:50 Questions and Discussion with Speakers
15:50 – 16:20 Future Innovations – Looking at what’s new and exciting?

  • Web 2.0 and new innovations
  • Examining technology trends and predictions for the future

Panel Participants:

Lawrence Knowles, Managing Director, MidlandHR

Steve Foster, Manager, Business Consulting, NorthgateArinso

Chris Phillips, Vice President of International Marketing, Taleo

Clinton Wingrove, EVP & Principal Consultant, Pilat
16:20 Chair’s Closing Comments and Close of Conference

Speakers

Mark Griffiths

Mark Griffiths has 11 years of HR and Reward experience having worked at Andersen, Barclays and now the National Trust. He has worked as an HR generalist, reward specialist and is now in a role combining both reward and HR management information as the lead for the National Trust.

Lawrence Knowles

Lawrence Knowles joined MidlandHR in 1991, having held a number of roles in technology and research, before being promoted to Managing Director in 2001. Previously he ran a software company developing computer games. Lawrence’s key interests are in exploiting true value in use from technology and innovation.

Jo Mumford

Jo Mumford is HR Systems Manager for The AA responsible for a variety of HR and payroll applications, ensuring that the HR systems strategy and service supports business, legislative and operational developments. Recent projects have included insourcing pensioners payroll, developing an e-recruitment onboarding solution, designing and rolling out an automated absence solution.

Clinton Wingrove

Clinton Wingrove is the EVP and Principal Consultant at Pilat HR Solutions, a recognized thought and market leader of talent management and provider of highly tailored solutions. Clinton’s personal passion is working with organizations to improve individual, unit and enterprise performance through the holistic design of processes, metrics and supporting IT – which when combined, enable individuals to realize their true potential.

Richard Blay

Richard Blay has held a number of senior roles in HR consulting, learnng, operations and resourcing. Over the past few years he has specialised in programme management and has successfully delivered a series of major change programmes within HSBC. Since March 2008 he has been leading a project to implement pension changes and introduce flexible benefits to HSBC’s UK businesses (52,000 employees).

Chris Paull

Chris Paull is responsible for the HR Shared Services organisation of IHG. In this role Chris investigated ways in which IHG could dramatically reduce the fixed cost associated with the delivery of HR Administration & Payroll services. This directly led to the decision to move to a Business Process Outsource model for the delivery of these services. Recent projects have included the renegotiation of the BPO contracts in the US and the UK and the development of a global reporting and analytics platform.

David Warlow

David Warlow has over 20 years experience of delivering transformational change and operational excellence in a wide variety industries. He is currently with Transport for London delivering a number of major HR systems implementations. Prior which he spent 5 years with Royal Mail delivering the UK’s largest ever HR transformation.

Chris Phillips

Chris Phillips is Vice President of International Marketing, at talent management company, Taleo. In this role, Mr Phillips is responsible for product marketing, product management and marketing communications throughout Europe and Asia. A graduate of the University of Cambridge, Mr. Phillips brings more than 17 years of marketing leadership experience in the IT industry, having worked in several senior marketing director roles worldwide.

Vanessa Robinson

Vanessa Robinson has oversight responsibility for all of the research undertaken by the CIPD. In addition she leads on the research in areas including talent management, recruitment and retention and the changing shape of the HR function. The impacts of technology on effective people management, and in particular the way new social technologies can contribute to higher organisational performance are current areas of research focus.

Jane Glynn

Jane Glynn started her career with Debenhams working in a variety of Personnel and Training roles in several stores, before moving to Head Office HR. The last 5 years have seen Jane involved in transforming HR within Debenhams from a traditional HR structure to a shared services model, and further consolidation of that model when all operational HR work was transferred to Debenhams Taunton Head Office.

Steve Foster

Steve Foster is Head of UK Business Consultancy at NorthgateArinso. He has a background in a range of Human Resources management roles and as a consultant; he has worked with a wide range of major clients, helping them transform their HR operations. His specialist areas are HR business process improvement, e-HRM planning and implementation, business case development, outsourcing and change management. He has worked with a wide a range of HR technologies.

George Smith

George Smith is a customer champion who has a refreshing way of looking at HR and who it serves. Recent feedback from George’s “Big Idea” series of talks. “Always a great speaker” “Big speech for a Big Idea!” “Can’t wait to take action on my big idea, your speech was inspirational”.

Ian Henderson

Ian Henderson has worked at Rotherham Metropolitan Borough Council for over 19 years. He has practical experience of a range of Human Resources issues including employee relations, disciplinary and grievance matters. More recently Ian has been working in the Strategic unit focusing on pay and performance issues including job evaluation, the implementation of a new pay and grading structure, equal pay challenges and the development of business intelligence.

Alan Rodgers

Alan Rodgers is a highly proficient technician, experienced in the use of software applications in both the Banking and Local Authority Sectors. His background includes the project management of major transformation initiatives and system migrations. Alan is customer focused, professional and has the ability to explain technical issues without resorting to jargon.

Sponsors

NorthgateArinso


With over 40 years experience, NorthgateArinso is a leading global Human Resources and payroll software & services provider to more than 7,500 organisations. Our software and solutions are used to pay nearly 1 in 3 of the UK’s working population and are used by over 50% of the FTSE 100.

We offer innovative HR business solutions to employers of all sizes, including Blue Chip companies, Public Sector bodies and many small to medium enterprises. We help organisations optimise their HR service delivery through smarter process and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management. Solutions can be offered in-house, via an ASP or outsourced and are fully web enabled providing you with forward thinking and state-of-the-art business management tools.

With an unrivalled suite of products combined with unparalleled levels of expertise, NorthgateArinso can fulfil its vision to provide products that simplify key tasks and deliver direct business benefits to customers, helping them to provide vital human capital information to assist in decision making and management strategy.

Our philosophy is simply to bring the best solutions to our clients, backed by the professional services which have assured our longevity and success in the HR and Payroll services market.
Our origins span over 40 years and give our valued clients the comfort of dealing with an experienced, long standing team of professionals, who understand and can relate to the issues facing your industry and can offer you strategic tools for decision making at every level of your organisation. We are dedicated to HR excellence through strategic business consulting, outsourcing services and systems integration.

We recognise that people are intrinsic to your business as they are to ours and that the right people can really make the difference.
Our core business is helping organisations optimise their HR service delivery through smarter process and more efficient technology.

Taleo


Taleo is the leader in on-demand unified talent management solutions that empower organisations of all sizes to assess, acquire, develop and align their workforces for improved business performance. More than 3,900 organisations use Taleo for talent acquisition and performance management, including 48 of the Fortune 100 and over 3,300 small and medium sized businesses across 200 countries and territories. Known for its strong configurability and usability, Taleo runs on a world-class infrastructure and offers 99.9% availability. Taleo’s Talent Grid harnesses the resources of the Taleo community of customers, candidates, and partners to power the talent needs of companies around the world.

Pilat


Pilat was founded in 1974 to bring rigor to HR – partnering with organisations to maximise performance and realise potential. We provide three types of offerings: consulting, web-based software applications, and data collection and analysis services.
Top industry analysts recognise Pilat as a thought and market leader, providing highly bespoke talent management solutions. We excel at understanding precise requirements and delivering the ‘best-fit’ solution. We also have a range of standard products and services. Pilat has offices in the US, UK and Israel and works with large- and medium-sized commercial and not-for-profit organisations, as well as national and local government.

MidlandHR


MidlandHR is the largest independent HR, payroll and talent management solutions provider in the UK. With over 25 years industry experience, our solutions and services support some of the largest and most successful organisations in the UK, covering the entire range of industry sectors from 100 employees to over 100,000.

MidlandHR provides the very best strategic solutions to help organisations align their people to organisational goals, develop and nurture their talent to support future requirements and realise the true value of their people. Whether customers require in-house or hosted solutions, Software as a Service, or HR and payroll outsourcing services, MidlandHR’s strength lies in its leading edge iTrent software and its commitment to tailoring a strategic service to meet specific organisational requirements, ensuring high levels of value in use

Crown Computing


Established in 1987, Crown is the UK’s leading supplier of workforce management and time & attendance solutions for medium-to-large organisations in both the private and public sectors. The company’s experience in time and attendance and the broader aspects of workforce management is exceptional and this is reflected in its client base, which includes such major organisations as BAE Systems, ITN, Ford of Britain, Carillion, Unilever, Scottish Power, Grampian Country Food Group, Lancashire Police and several large UK local authorities.


Information for potential sponsors
If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site here or email or call William Porter at wporter@symposium-events.co.uk or 020 7231 5100.

Venue

The address for the venue is:BMA House, Tavistock Square, London, WC1H 9JP


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This event has now passed. However, the documentation is available. Click here to order.

Booking

Book your place at this event:

  Inc VAT
Standard Rate @ £564 £477.04 £648.60 £548.60 CREDIT CRUNCH SAVING!
Public Sector Rate* @ £489 £402.04 £562.35 £462.35 CREDIT CRUNCH SAVING!
Charities Sector Rate** @ £389 £302.04 £447.35 £347.35 CREDIT CRUNCH SAVING!
Supplier Rate*** @ £1250 £1437.50

Booking hotline: 020 7231 5100

*Public Sector Rate: Includes Local Government, NHS, Academics and Universities

**Charities Sector Rate: Applies to registered charities only (quote reg. no.)

***Suppliers Rate: Consultants and vendors to the market. Click here for more information about the supplier rate.

Why not exhibit at this event instead? Click here for more information or contact Bill Porter on +44 (0) 20 7231 5100

Discounts

Credit Crunch Special = £100 off all bookings (does not include supplier rates)

Additional copies for attendees: £75.00
Non-attendees: £145.00 – order here

Special Offers

Only one special offer applies at any time. Early bird discounts are only available until the advertised date. All discounts lapse if invoices are not paid within 30 days of issue date, at which point the full registration fee will be payable.

Cancellations, Terms and Conditions

Cancellations received in writing up to one month before the event will be refunded in full, less an administration charge of £100 + VAT.

Please see our full terms and conditions here.

How to pay

All payments must be received before the event.

Payment can be made online by credit card or by phoning the booking hotline on 020 7231 5100.

Alternatively, if you request an invoice when booking you can pay by:

Cheque, in GBP (£), made payable to Symposium Events and sent to: Symposium Events Ltd, Suite 5, No. 1 Mill Street, London, SE1 2DF.

Bank Transfer: For our invoice details please contact our accounts department for more information.

Wednesday 2nd December 2009
BMA House, Tavistock Square, London, WC1H 9JP


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