The Learning Forum 2010

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Summary

The Learning Forum is your ideal opportunity to hear from industry experts on the latest challenges and trends in learning and development. This timely event will help you make your learning budget work much harder, will give you the tools needed to embed learning into your business strategy.

Sponsored by the Open University and Rosetta Stone, The Learning Forum will give you practical advice on how to measure the ROI of your learning initiatives, how to create a coherent learning strategy on a budget and will examine the latest trends in e-learning and learning technologies.

Benefits of attending:

Ensure your business has the skills to move forward
Streamline your initiatives on a budget
Choose effective, cost effective resources to deliver learning
Align learning technologies to support your business
Measure and evaluate the impact of e-learning
Develop a mentoring and coaching environment
Build successful leaders and examine what good management looks like
Engage colleagues in the development process

Confirmed speakers:

House of Fraser – Leanne Peckover, e-Learning and Systems Training Adviser
Channel 4 Television – Alison George, Learning and Organisational Development Specialist
The Open University – Francis Cattermole, Lecturer in Management Development, Centre for Professional Learning and Development
South London Healthcare NHS Trust – Mark Cole, Head of L&D
Rosetta Stone – Jon Gilbert, Training Manager, Europe
RSA Group - David Perring, Global Learning Technologies Consultant
TUI UK & Ireland – Henrietta Palmer, e-learning Manager
BAE Systems – Neil Grant, Interim Head of Learing and Development
The Open University – Charles Elvin, Director, Centre for Professional Learning and Development
Cineworld – Stuart Holdsworth, National Learning and Development Manager

Who Should Attend?

Heads, managers and directors of:

Learning and Development
Training
Human Resources
Talent Management
People Development
Leadership and Performance
Organisational Development

Here’s what previous delegates have to say:

“Really good event, would attend another one and recommend a colleague.”
Head of Learning, London Borough of Brent

“A very good eclectic mix of presentations – Thank you.”
Learning and Development Manager, NovoNordisk

“Very well organised and useful seminar. The event has given me some great ideas to take back to the workplace.”
Learning and Development Manager, NMC

“Great initiative which provided opportunities to learn and network. Thank you.”
Network Manager for KLPD, CAFCASS

Programme

09:00 – 09:30 Coffee and Registration

09:30 – 09:40 Introduction and Opening Address by Conference Chair
Charles Elvin, Director, Centre for Professional Learning and Development, The Open University

09:40 – 10:05 Embedding Learning into your Business Strategy

Ask the right questions and do your analysis to create your learning strategy
Think “Business” before “Learning”
Get more from less – prioritise
Keep it simple but hit the top note of learning acumen
Communicate and convince

Neil Grant, Interim Head of Learning & Development, BAE Systems

10:05 – 10:30 Aligning Learning Technologies to Develop Business Performance

Organisational development and learning – where do they fit and how do they join together?
Applying a capability aligned learning strategy to a global organisation: What does it mean and what are the opportunities?
Sweating your assets – a pragmatic approach to learning
Evolving your learning technology mix – from authoring, content delivery, capability reviews and development planning – Quick wins and scaling up

David Perring, Learning Technologies Consultant, RSA Group

10:30 – 10:40 Questions and Discussion with Speakers

10:40 – 11:20 Knowledge Share Networking Session
Split into roundtable groups to discuss your learning and development concerns with your peers

11:20 – 11:45 Coffee and Networking

11:45 – 12:10 Developing Learning and Development Solutions with Universities
Francis Cattermole, Lecturer in Management Development, Centre for Professional Learning and Development, The Open University

12:10 – 12:35 Making the Most of Learning Technology

Measuring and evaluating the impact of learning technology
Implementing a successful learning technology strategy
Make your budget work harder by changing your approach to learning technology development
Maturing and evolving your relationship to take learning technology to the next level

Leanne Peckover, e-Learning & Systems Training Adviser, HOUSE OF FRASER

12:35 – 12:45 Questions and Discussion with Speakers

12:45 – 13:45 Lunch, Exhibition and Networking

13:45 – 14:10 Creating Learning That Fits your Organisational Culture

Engaging your learners
Choosing effective and cost effectiveness resources
Utilising all resources available to you

Alison George, Learning and Organisational Development Specialist, Channel 4 Television

14:10 – 14:35 Moving Towards a 21st Century L&D: Connection, Communication, Collaboration, Coaching

Redesigning L&D’s future in light of the present: the ongoing shift from delivering to supporting learning
Aligning objectives with the business strategy
Making the move from elearning to technological learning
L&D’s embedded support of learning in and through practice – reshaping the offer around the Four Cs
Managing expectations, meeting requirements, introducing innovation

Mark Cole, Learning & Development Business Partner – CPD, South London Healthcare NHS Trust

14:35 – 15:00 Management Development

What are the minimum levels of competency needed?
Examining what good management looks like
Building successful leaders
Developing leadership as a behaviour

Stuart Holdsworth, National Learning and Development Manager, Cineworld

15:00 – 15:10 Questions and Discussion with Speakers

15:10 – 15:25 Coffee, Exhibition and Networking

15:25 – 15:50 Dynamic Language Learning

Developing a multilingual workforce
Delivering cost-effective training
Monitoring your learners progress

Jon Gilbert, Training Manager, Europe, Rosetta Stone® UK Ltd

15:50 – 16:15 Future Internal and External Delivery: The Pro’s and Cons

Key skills required for successful internal delivery
Keeping costs down when working with external suppliers
Building successful leaders
Reducing overlap of spend in a multi-faceted, multi-locational organization

Henrietta Palmer, e-Learning Manager, TUI UK & Ireland

16:15 – 16:35 Questions Time

Q&A with speakers from the previous session
End of conference debate, including a summary of the key points raised in the Knowledge Share Networking Session
Closing comments by conference chair

16:35 Chair’s Closing Comments and Close of Conference

Speakers

House of Fraser – Leanne Peckover, e-Learning and Systems Training Adviser

Leanne Peckover’s career at House of Fraser began in 2001 where she started on a student placement programme from Sheffield Hallam University. Throughout her career learning technology has played an important role, she is responsible for developing the annual strategy and delivering a return on investment to the business.

Channel 4 Television – Alison George, Learning and Organisational Development Specialist

No biography available at present.

The Open University – Francis Cattermole, Lecturer in Management Development, Centre for Professional Learning and Development

Francis is a Chartered Occupational Psychologist and a Fellow of the Chartered Institute of Personnel and Development. He has tutored The Open University’s MBA programme for 18 years. Professionally he has worked freelance as a business psychologist for 15 years, with clients in manufacturing (from high tech to iron foundry) pharmaceuticals, financial services, civil engineering, packaging and the public sector (central and local government, police and the health service).

Francis’ main interventions involve change management (with a focus on managing people through change), executive coaching, training in creativity and innovation, and management development. A particular strength in his management development programmes has been enabling technical, engineering and scientific professionals to understand the significance of the people side of the business, and adapt their management styles to be more effective with their staff.

RSA Group – David Perring, Learning Technologies Consultant

David Perring has been involved in Learning Technologies for the last 10 years. Formerly Head of Learning Solutions and Technologies at Virgin Media, David is currently leading an exciting global project that will pull learning at RSA into the 21st century and enable the enterprise to take advantage of all of the benefits that learning technologies can bring.

South London Healthcare NHS Trust – Mark Cole, Learning & Development Business Partner – CPD

Mark Cole is Learning & Development Business Partner – Continuing Professional Development at South London Healthcare NHS Trust, where he leads on issues such as leadership development and talent management. Although originally trained as a teacher, his professional life has been largely spent in human resource development roles in the health care sector. Mark is especially interested in informal learning, knowledge management and organisational development. He is published on these topics in a number of academic journals. Mark is undertaking a professional doctorate at the University of Greenwich, where his research is concerned with the theory and practice of professional reflection.

The Open University – Charles Elvin, Director, Centre for Professional Learning and Development

Charles Elvin MA (Oxon) is responsible for the overall direction and strategy of the Open University’s dedicated Centre for Professional Learning and Development which delivers bespoke and open professional development solutions to corporate and individual clients. Prior to his current role Charles was the Global Director of BSI Learning at the British Standards Institution, responsible for BSI’s global commercial training and learning business. Charles has also previously held senior commercial roles delivering learning services in blue chip companies such as UBS and RM and worked extensively in the USA, Asia and Europe.

BAE Systems – Neil Grant, Interim Head of Learning and Development

Neil Grant is an experienced interim consultant who has solved major L&D challenges in large global blue chip organisations by drawing on his courageous approach to challenge the past, understand the present and simplify the future. Neil is used to trouble-shooting in organisations who need fresh impetus in learning, leadership and talent development.

TUI UK & Ireland – Henrietta Palmer, e-Learning Manager

Henrietta Palmer has been part of the e-learning industry for over 10 years. Originally working as an account manager specialising in Travel, Government and the NHS. In 2006 Henrietta became e-learning manager at First Choice, setting up the e-learning department to deliver the future needs of the business. The remit of this role expanded following the merger of First Choice & Thomson in 2008 (TUI UK & Ireland) with a focus on Retail, Airline, Overseas and Head Office functions.

Rosetta Stone UK Ltd – Jon Gilbert, Training Manager, Europe

Jon Gilbert is responsible for product training to Government, Corporate and Educational Institutions, as well as Rosetta Stone’s call centres and retail kiosks. He has extensive international training and consulting experience as a Computer Programmer, Business Analyst and Project Manager whilst based in Ottawa, Canada, for fourteen years, with a career spanning a wide variety of applications and industries in various organisations and businesses (public & private sector) worldwide. This has resulted in appreciating how important new language skills are to ‘open the door’.

After the next six years training Business Communication Skills in Tokyo, Japan, he returned to the UK in 2003 with a Japanese wife and son, both bilingual, and delivered Cross Cultural Awareness courses around Europe before joining Rosetta Stone in 2007.

Cineworld – Stuart Holdsworth, National Learning and Development Manager

Stuart Holdsworth has worked in the cinema exhibition industry for 14 years. He become Cineworld’s youngest General Manager when at 23 he was chosen to open the company’s tenth cinema in Shrewsbury. Following the acquisition of Cineworld’s parent company, Cine-UK by the Blackstone Group and the subsequent acquisition of UGC cinemas UK and Ireland operation; Stuart was appointed as the National Learning and Development Manager for the combined circuit. Having benefited from the companies policy of promoting from within, Stuart has been able to draw on experience from every level of the cinema operation which has been vital in the development of the company’s learning and development strategy.

Venue

CCT Venues – Smithfield, Two East Poultry Avenue, London, EC1A 9PT

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Booking

This event has now passed. However, the documentation is available. Click here to order.

Booking hotline: 020 7231 5100

Special Offers

Only one special offer applies at any time. Early bird discounts are only available until the advertised date. All discounts lapse if invoices are not paid within 30 days of issue date, at which point the full registration fee will be payable.