9.00 - 9.30
Coffee & Registration

9.30 - 9.40
Introduction & Opening Address by Conference Chair
Jack Wills - Chairman, British Institute for Learning and Development (BILD)

9.40 - 10.05
Keynote Address
Informal Learning Versus e-Learning

• What constitutes informal learning?
• How is informal learning different to e-Learning?
• Should these forms of learning be encouraged in your organisation?

Donald Clark – Board Member, University for Industry

10.05 - 10.25
Evolving Strategies: A Pragmatic Approach to
Supporting Learning

• How B&Q's learning strategy has evolved as the
  business changes
• Creating many paths to the same goal
• Capitalising on what your people already know
• Best practice in learning and development

Barry Sampson – Learning Support Manager, B&Q

10.25 - 10.35
Questions and Discussion with Previous Speakers

10.35 - 11.15
Knowledge Share Networking Session
This is your chance to discuss and debate the nitty gritty issues and seek solutions to streamline your learning and
development process. Split into roundtable groups to brainstorm and discuss with your peers:

• Which training methods have you used most effectively in your organisation?
• How do you involve your line managers in supporting
  your learning programme?
• How have you encouraged staff to participate in your training programme?

Key points raised from the session will then be presented to
our expert panel of HR, learning and development and
training professionals at the end of the day in Question Time.

11.15 - 11.40
Utilising Learning Technology in an Organisation Undergoing Major Transformation

• Implementing the right infrastructure for your needs
• Making life easy for colleagues with a “one-stop-shop”
• Performance support through the googlisation of learning
• The alternative model for developing e-learning... quickly and cheaply!
• Engaging colleagues through the use of portals

Mike Booth – Learning Technologies Manager,
Cable&Wireless Europe, Asia & US

11.40– 12.00
Creating and Managing Engaging Training Content with Adobe Connect

• Rapidly creating powerful and engaging simulations
• Producing interactive and engaging e-learning resources
• Delivering a visually - rich curriculum with full tracking

Steve Burnard – BDM - E-Learning Systems,
Adobe

12.00 - 12.10
Questions and Discussion with Previous Speakers

12.10– 1.10
Lunch, Exhibition and Networking

1.10 - 1.35
Designing & Programmes to Meet Specific Needs

• Is a learning programme the appropriate way to
  meet a genuine business need?
• Deciding on outcomes and available resources with all
• Consulting potential participants and stakeholders on
  design and delivery methods to optimise learning.

Ruth James – Head of People Development, TNT Express
Services UK & Ireland

1.35 – 2.00
People Power and the 'E' Revolution

• The Promise - How this all came about. The impetus
  behind creating a colleague e-learning offering
• The Delivery - How we created the offering and made it accessible to our diverse audience
• The Results - The amazing success and the knock on
  benefits it has had.

Fiona Whitelaw – E-Learning Partner, HBOS-U
Mike Newton – Sales Director, Edvantage Group

2.00– 2.25
Building the Infrastructure for Learning and
Knowledge Transfer

• Examining how Knowledge Management meets learning
• Using communities in your Learning Management System
• How many e-Learning practitioners does it take to
  change a light bulb?

Andy Wooler – HR Technology Manager, Legal & General
Assurance Group Plc.

2.25 – 2.35
Questions and Discussion with Previous Speakers

2.35 - 2.50
Coffee, Exhibition and Networking

2.50 - 3.10
Learning on a Budget

• Integrating online learning into a virtual learning environment
• Delivering compliance training using Moodle
• Engaging learners in online communities

Alison Wright – E-learning Development Facilitator,
Portsmouth Hospitals NHS Trust

3.10 – 3.35
Looking at Changing Attitudes Towards Learning

• Ensuring your learning technologies are user-friendly – even to non-techies
• Maximising take-up of your latest training initiative
• Persuading sceptics that Learning is for them

Caroline Croughan – Leadership Academy Manager,
Norwich Union
Tim Culling – Director, Arena4 Management Ltd

3.35 – 4.05
Question Time

This is your opportunity to talk through challenging issues affecting your learning process in a structured environment with our expert panel of speakers. Question Time is a unique and lively way to discuss and answer questions from the earlier Knowledge Share Networking Session. Come prepared with questions to put to the panel to unearth tips and ideas on what they are doing in their own organisations.

Panel Members Include:

• Charles Jennings – Global Head of Learning, Reuters
• Ruth James – Head of People Development, TNT Express Services UK & Ireland
• Alison Wright – E-learning Development Facilitator, Portsmouth Hospitals NHS Trust

4.05 - 4.25
Building Informal Learning into your Learning Strategy

• Exploring the challenges of obtaining management support
• Understanding the Learning and Development
  capabilities required to deliver a strategy with a focus
  on informal learning
• Examining the tools that can enable and support informal learning in your learning strategy

Charles Jennings – Global Head of Learning, Reuters

4.25 - 4.30
Questions and Discussion with Previous Speaker

4.30
Close of Conference