Speaker Profiles
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This conference took place on 14th - 15th March 2006. If you would like to order copies of the speaker's slide presentations, you can still do this using the booking page here.
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Chairs and speakers include:
Speakers from day one:
- Rt Hon Stephen Byers MP
- Alexandra Jones
Associate Director, The Work Foundation
- Paul Davidson
e-Government Advisor, Sedgemoor District Council
- Richard Tyndall
Principal Consultant at Mouchel Parkman and Programme Manager for the National Smartcard Project
- Chris Oulds
The Alco Group
- Christina Tudor
Team Leader, Youth Opportunity Card Policy Development, Department for Education and Skills
- Tom Wylie
Chief Executive Officer, National Youth Agency
- Jackie Dodson
Card Services Manager, Glasgow Young Scot
- Nick Tzamarias
Policy Manager, Derwentside District Council
- Claudia Wood
Research Fellow, Social Market Foundation
- Lawrence Faulkner
Director, Burall InfoSmart Ltd
- Geoff Doggett
Suffolk e-Services Card Manager, Mid Suffolk District Council
- Nick Illsley
Chief Executive, Transport Direct
- Louise Brett
Head of Financial Services Strategy, Deloitte
- Peter Stoddart
Head of Marketing, ITSO
- Richard Thomas
Business Manager - Oyster Card Team, Transport for London
- David Willetts MP
Shadow Education Secretary
- Andrew Haw
Chair, Association of IT Professionals in Health & Social Care (ASSIST)
Speakers from day two:
- Councillor Paul Bettison
Bracknell Forest Council
- Andy Burnham MP
Parliamentary Secretary Responsible for ID cards and Passports, Home Office
- Stephen Harrison
Head of Policy - UK Passport Service and Identity Cards Programme, Home Office
- Alistair Carmichael
Liberal Democrat Shadow Home Affairs Spokesman
- Janice Morphet
Advisor Local e-Government Team Office of the Deputy Prime Minister
- Peter Tomlinson
Iosis Associates
- Alan Leibert
Director, The Alco Group
- Paul Tsang
Principal Consultant, Serco Consulting
- Julian Hubbersgilt
ePay National Project Manager, London Borough of Hammersmith and Fulham
- Carol Smith
Project manager, Sheffield City Council
- Ann Rossiter
Director, Social Market Foundation
- Helen McQuillan
Strategic Support Advisor, Improvement and Development Agency
Profiles:
Councillor Paul Bettison,
Bracknell Forest Council
 Having spent ten successful years with US based Rockwell International, before setting up his own successful business supplying printing equipment to the UK newspaper and general printing industry during the mid 1980s, Paul turned to local politics as his next challenge in 1991. He was elected to Sandhurst Town Council in May of that year, and to Bracknell Forest Borough Council at a by-election in October 1991. He rose first in the Town Council, becoming Deputy Mayor in 1992 and Mayor from 1993-1995. In 1996 Paul was elected Leader of the Conservative Group (then in opposition) at Bracknell Forest. In the elections in May 1997, Paul led the Conservative Group to victory.
Paul is active within the LGA, and is firmly committed to local government representation at the highest level. From 2000 to 2002 he was Chairman of the LGA's Housing Executive and oversaw the introduction of many innovations in Bracknell Forest's housing service From 2002 - 2004 he chaired the LGA's Rural Commission and Executive, and was successful in persuading DEFRA that local government can play a key role in the delivery of the rural agenda in the post-Haskins era. Paul is also the Local Government Association e-Government Champion and the Conservative Party's National spokesman on ICT matters. He has been on the Board of Directgov, Government Connect, and of the National Opportunity Card since 2005.
Located in the heart of the UK's "silicon valley" Paul's authority of Bracknell Forest is seen as the leading UK council in the area of electronic service delivery, with Bracknell Forest on-line, BF Net, a thriving CRM roll-out, and the world's first multi-application smartcard - e+. A long list of awards is testimony to his council's commitment to e-Government.
Paul retired from his business activities in 2004, and now devotes himself full-time to Local Government.
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Andrew Haw, Chair, Association of IT Professionals in Health & Social Care (ASSIST)
 Andrew Haw graduated in 1977 with a degree in Operational Research and Computing and has spent the last 27 years working with IT and in IT. He spent the first 6 years of his career as an Operational Researcher in the coal industry and the Dept of Health. After a short spell working for a small system house and consultancy, he moved to Andersen Consulting (now Accenture). During his 5 years stay at Andersen he worked primarily on the design and implementation of large scale systems in the government sector and on health care management and IT consultancy.
He joined the NHS in 1992, firstly in Manchester and then moved to Birmingham Health Authority in 1995. He has been Director of ICT and EPR at University Hospital Birmingham NHS Foundation Trust (UHB) for the last 5 years. He was elected to be chair of his professional association ASSIST (The Association for ICT Professionals in Health and Social Care) in May 2004 and has lead national work for ASSIST on the implementation of Agenda for Change across the IM&IT profession. He is Project Director of the Phase 1 Release 1 implementation of NPfIT at UHB and the implementation lead for the National Programme for the South Birmingham Local Health Economy."
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Richard Thomas, Business Manager - Oyster Card Team, Transport for London
 I have worked in the public transport sector since joining London Underground in 1971. I spent several years in operational roles before becoming the District Line business manager. I spent 2 years on secondment to the Singapore Mass Rapid Transit Corporation to assist in the testing and commissioning of their system between 1986 and 1988.
Since 1995, I have worked solely on the Oyster card project for London Underground and Transport for London. I am a founder member of the project team and have been involved in all of the various stages of project.
I have built up a wide network of contacts around the world through the Oyster card delivery and keep in regular contact with operators in Australia, North America, Asia and Europe.
I have a Master of Science degree (MSc) in Transport and Logistical Management and I am a fellow of the Chartered Institute of Logistics and Transport (FCILT).
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Alan Leibert, Director, The Alco Group
 Alan is a founding director of The ALCO Group. Alan specialises in all aspects of ICT from strategic to a detailed technical level.
Alan's early career was as a mainframe and associated product specialist as well as an expert in the emergent technology areas of smart cards, biometrics, digital interactive services, Internet and broadband delivery. He has worked extensively within the European Union on both standards related projects and Research and Technical Development projects.
In the area of standards, he represents the UK on a number of projects and is particularly active in the areas of security, authentication, smartcards, accessibility and user requirements. One can summarise his activities ad addressing user issues of trust in an online environment.
He was an early pioneer In the area of biometrics, starting in the 1980's. His speciality at that time was dynamic signature verification although his interests have now expanded to cover all type of biometrics, especially concerning usability and effects of environmental conditions.
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Alexandra Jones, Associate Director, The Work Foundation
 Alexandra joined The Work Foundation in 2002. She is responsible for developing and running large-scale projects working with a range of stakeholders across the public and private sector. Her key areas of expertise include productivity, flexibility and work-life balance, diversity, public service reform and cities. Alexandra previously worked as a Private Secretary for the Permanent Secretary at the Department for Education and Skills and as a Researcher at the Institute for Public Policy Research.
Recent assignments include:
- Managing a project with a large retailer to make the business case for diversity to their Board and to research staff attitudes towards diversity, making recommendations about next steps for that organisation;
- Directing a project on Public Services and ICT, looking at what role technology might play in improving public services;
- Directing a project on the Ideopolis: Knowledge City , looking at whether cities driven by knowledge have different growth strategies to other cities;
- Managing the development of content for a website on migration for the Home Office.
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Andy Burnham MP, Parliamentary Secretary Responsible for ID cards and Passports, Home Office
 Andy Burnham was appointed Parliamentary Under Secretary of State at the Home Office in May 2005. He supports Tony McNulty , the Minister of State for Immigration, Citizenship and Nationality, and among other issues has specific responsibility for Identity Cards, Refugee Integration, E-Borders and Extradition.
Andy was elected Member of Parliament for Leigh in June 2001.
He was educated on Merseyside and gained an MA at Fitzwilliam College, Cambridge.
Andy worked as a researcher for Tessa Jowell MP and for the NHS Federation. He was also the administrator for the Football Taskforce and then became a special adviser to Chris Smith at the Department for Culture, Media and Sport in 1998. He has also worked for Unison and the Transport and General Workers Union.
He was Parliamentary Private Secretary to David Blunkett, the Home Secretary, between 2003 and 2004. Andy has also been a member of the Health Select Committee from 2001 to 2005.
Andy is interested in football and is an Everton fan.
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Ann Rossiter, Director, Social Market Foundation
 Ann Rossiter joined the SMF in July 2003 as Director of Research and in February 2004 also took on the role of Acting Director before being appointed as Director in July 2005.
Before joining the SMF, her career included a number of advisory roles in politics and policy making. She spent four years at the BBC in the Political Research Unit and in political programming, followed by four years working in parliament for Rt Hon. John Denham MP and Glenda Jackson MP, on pensions and transport policy. She is a specialist in pensions policy and welfare reform. Other policy interests include employment and the operation of markets. Prior to joining the SMF, Ann worked for four years as a Director of Fishburn Hedges, the corporate communications consultancy, and for Lexington Communications. Ann studied philosophy at Birkbeck College, London University and is a contributor to the Dictionary of Labour Biography (Politicos 2001).
Publications for the SMF include:
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Carol Smith, Project manager, Sheffield City Council
 Carol has been a Project Manager with Sheffield City Council for 7 years. The projects she has managed for Sheffield included the implementation of the financial modules of the 'OneWorld' ERP system throughout the authority and the Financial modules of 'Care First' within the Social Services Directorate.
For the past 2 years she has worked for Chief Exec's Directorate within the eGovernment and ICT Team, managing local, National and European projects.
Her specific areas of responsibility are projects relating to smartcards, authentication, PKI and kiosks, in particular Sheffield's smartcard scheme, smart|Sheffield.
This scheme is currently one of the largest in the country, having around 200,000 cards in circulation.
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Chris Oulds, The Alco Group
 Chris Oulds is a project and programme manager with a 20 year track record of successfully developing and implementing ICT projects across a range of sectors, both public and private. Immediately prior to co-founding the ALCO Group, Chris was programme director for the highly-successful TfL London "Oyster" smartcard ticketing scheme. Before that she managed high value high risk operational ICT programmes for the National Grid Company plc, which included the setting up of the Energis telecommunications company.
Chris is also a qualified procurement specialist who focuses in ALCO on the practical issues of ICT implementation in the public sector, including governance, "people" issues, take-up and sustainability and risk management. She was a founder director of the ITSO organisation and was instrumental in managing the initial development of the ITSO interoperable UK smartcard standard for public transport ticketing. She also assisted with the founding of LASSeO which looks after the interests of UK Local Authorities in the area of smartcard standards for citizen cards and currently supplies the secretariat.
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Claudia Wood, Research Fellow, Social Market Foundation
 Claudia is a research fellow specialising in public service reform - in particular implementing user choice and improving the targets regime. Her main area of expertise is primary and secondary education, however she also has an interest in health and social care and community regeneration. She was recently on secondment to the Prime Minister's Strategy Unit, working on education policy.
Claudia has a first degree in French and Politics from Bristol University and a Masters in EU Policy Making at the London School of Economics.
Claudia was secretary to the SMF Targets Commission, was editor of Supporting Choice and recently authored Making Choice a Reality in Secondary Education
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David Willetts MP, Shadow Education Secretary
 David Willetts is Shadow Secretary of State for Trade and Industry and has been the Member of Parliament for Havant since 1992. He was Shadow Secretary of State for Work and Pensions from 2001-2005 and has worked at HM Treasury, and the Number 10 Policy Unit. He served as Paymaster General in the last Conservative Government.
He is a Visiting Fellow at Nuffield College, Oxford, a Governor of the Ditchley Foundation, a member of the Council of the Institute for Fiscal Studies, a member of the Global Aging Commission, Visiting Professor at the Cass Business School, a member of the Board of Trustees of the Sagamore Institute, and Economic Adviser to Dresdner Kleinwort Wasserstein.
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Jackie Dodson, Card Services Manager, Glasgow Young Scot
 Jackie has a Bachelor of Arts in Sport and a Diploma in Local Authority Management from Strathclyde University. She began working with Glasgow City Council in 1994 in sport development, in particular with young people.
With over ten years experience in this field, Jackie now heads the Glasgow Young Scot and Kidz Card teams.
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Lawrence Faulkner, Director, Burall InfoSmart Ltd
 Lawrence is an experienced technology consultant and a specialist project manager for the introduction of 'disruptive technologies'. As a Director of Burall InfoSmart, Lawrence runs the InfoSys division - the incubator / special-projects division which pilots new technologies such as the initial ITSO development, RFID projects, NFC solutions and general system-software development projects. Lawrence also runs the Burall InfoCare business unit which provides a managed-service online database to Social Services departments for the effective management of homecare services.
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Nick Illsley, Chief Executive, Transport Direct
 Nick spent 26 years as a career railwayman having joined British Rail from School in 1976. During this period the industry went through the privatisation process and Nick became part of the Board for the newly privatised Thames Trains company.
From 1999 until 2002 Nick held the position of Chief Executive at National Rail Enquiries, a period in which NRES went from being the only part of the industry subject to regulatory enforcement to being voted Rail Business of the Year for 2001.
In August 2002 Nick left the rail industry to join the Civil Service and become Chief Executive at Transport Direct. His first day at work coincided with the delivery of the responses to the ITT for the Design, Build and Operation of the portal. The first year was a constant battle against time to try and ensure that the portal could be built prior to the close of 2003. Last year the battle was to integrate the portal with 12 external journey planners, 3 retailers and a host of real-time and other information systems. The portal soft launched on July 12th and was fully launched on December 30th.
This year the task is to consolidate the portal's performance, to grow usage and awareness, to deliver new functionality and to transform the service from being a World First to being World Class.
Outside work his interests revolve around sport (a worried Leeds fan and a vice president at Bracknell rugby club), family (a daughter of 20 and a son of nearly 18) and trying to keep in touch with as many friends and colleagues as possible.
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Nick Tzamarias, Policy Manager, Derwentside District Council
 Nick Tzamarias (BSc. (Hons) Econ., MSc Ag. Econ.) joined Derwentside District Council in 1997 as a Regeneration Manager and in 1999 moved to the Council's Corporate Strategy Unit to help take forward corporate planning and Best Value. As a Policy Manager he is now responsible for policy development, corporate consultation, performance management, health and young people issues, democratic services and corporate initiatives. Nick's background is in Economics.
Before joining Derwentside he worked for a number of years as a research/marketing economist dealing mainly with socio-economic development issues and related national and EU policy. He has also been involved and led a number of major research/consultancy projects. During his 8 years in Derwentside Nick has taken forward a number of innovative initiatives which have earned the Council best practice recommendations. One of his most influential pieces of work has been the establishment of the Special Project for the Implementation of Children's Elections (SPICE) which started well before consultation with and involvement of young people came on the government and local agendas.
The work of the democratically elected Youth Forum and their true participation in decision making resulted in SPICE being awarded the 2004 OPM Public Management Leadership Award. More recently, due to this innovative work the Council was shortlisted for Beacon Council Status in Positive Youth Engagement. The only District Council shortlisted in the country amongst 10 unitary authorities and County Councils.
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Paul Tsang, Principal Consultant, Serco Consulting
A leader in strategy realisation, Paul has helped clients both in the procurement of smart-card systems, and in successfully delivering complex, large scale technology enabled change programmes. His list of clients include the London Metropolitan Police, BBC, the Home Office, Thales and Shell. Now a Principal Consultant with Serco Consulting, Paul has worked in other major companies including Lockheed Martin, Seven Network Australia and Halliburton. He is also currently working with Serco on an initiative aimed at improving the success of technology enabled change programmes.
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Peter Stoddart, Head of Marketing, ITSO
 Peter Stoddart is an Independent Consultant in Smartcards and Business Development who for a number of years was contracted as General Manager of ITSO during the development period. Now ITSO is an operational company he is contracted as Head of Marketing and is also joint partner in SEDNA - an ITSO centric consultancy aimed at helping all to implement the interoperable dream.
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Richard Tyndall, Principal Consultant at Mouchel Parkman and Programme Manager for the National Smartcard Project
 Richard has been Programme Manager for the National Smartcard Project since he joined Mouchel Parkman in August 2004. He also undertakes other assignments as a Principal in the Local Government Consultancy team. Before that, Richard was Director of the Smart Card Programme for Bracknell Forest BC for two years. He was also project manager for the ACTVaR (Thames Valley) regional smart card partnership then funded by ODPM.
Richard's first jobs in local government were as a playworker in Grantham and in Reading. He was promoted through the Leisure Department to be corporate director at Reading. In 2000 he went freelance and has project management experience in activities such as community safety, leisure, health and safety, waste management, and procurement
He holds public appointments as Chair of Berkshire Connexions, and lay member of the Adjudication Panel for England and of the CIPFA Disciplinary Committee.
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Tom Wylie, Chief Executive Officer, National Youth Agency
 Tom Wylie became Chief Executive of the National Youth Agency in 1996 from a post as Assistant Director of Inspection for the Office for Standards in Education (Ofsted). He was born and educated in Belfast where he was a teacher and youth worker. Moving to England in 1970, he worked for the Scout Association and the National Youth Bureau. He became one of Her Majesty's Inspectors of Education in 1979 and managed the Inspectorate's Divisions responsible for youth and community work, for educational disadvantage and for curriculum. His HMI publications included 'Access and Achievement in Urban Education' and he has also written various youth work texts.
He has served on various governmental and EU advisory groups; the Board of Prince's Trust - Action and committees of the Economic and Social Research Council and the Joseph Rowntree Foundation.
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Rt Hon Stephen Byers MP
 Stephen Byers entered the Cabinet as Chief Secretary for the Treasury. In 2001 he was made Secretary of State for Transport, Local Government and the Regions. Since leaving the Government in 2002, he has retained close links to No. 10 and remained a champion of radical public sector reform.
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Helen McQuillan, Strategic Support Advisor, Improvement and Development Agency
Dr. Helen McQuillan joined the IDeA in 2003 as a strategic advisor for local e-government. She advises local authorities on community engagement, digital inclusion and accessibility. Before joining the IDeA, Helen was the research manager with Ennis Information Age Town project, the largest community technology initiative in Europe, and research consultant to the Information Society Commission in the Republic of Ireland, advising the Department of the Prime Minister on social inclusion and ICT.
She is leaving the IDeA shortly to set up a research programme on digital inclusion and community technology, in Dublin.
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Janice Morphet, Advisor Local e-Government Team Office of the Deputy Prime Minister
Janice Morphet has worked in the public sector for over thirty five years during which time she has been a local authority Chief Executive and a senior adviser on local authority modernisation at the ODPM, where she was the sponsor of the smart cards national project.
She has also been engaged on developments for potential cross government development of e-Money. Janice has recently become a consultant and is now working with a range of public and private sector clients.
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Peter Tomlinson, Iosis Associates
 Peter Tomlinson, age 61, is an independent consultant in ICT strategy and secure solution design, with particular interest in smart cards and associated secure terminal equipment. He has contributed to several European pre-standardisation and standardisation projects in this area and to UK policy material, and is currently on the project team for the CEN/ISSS MMUSST Workshop (Multi-application Multi-issuer Citizen Smart Card Scheme Standardisation).
He is also working on public sector travel concession pass methods compliant with the ITSO specification. During the 1990s he managed a company providing technical services and equipment to the Mondex e-money smart card project and related banking projects. He also writes on topics in the secure transaction methods and ID cards area.
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