HR in the Public Sector 2009: At the Heart of Efficiency

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Summary

With the Audit Commission advising a pay freeze for all 6 million public sector workers and £30 million to be saved across the whole of the public sector over the next few years, best practice people and organisational management is paramount to ensure the public sector attracts, retains and develops top talent.

Symposium Events “HR in the Public Sector Survey 2009”

Top topics identified as concerns by HR people across the public sector were:

publicsectorgraph

All these key topics will be covered in the conference

Attend HR in the Public Sector 2009 and take home transferable techniques that assist in maintaining service delivery and productivity with fewer resources across the board. Make sure you have up-to-date leadership development techniques, ensure you engage employees and are able to retain key talent through the Recession. Network with industry leaders from Department for Work and Pensions, Bournemouth University and Kent County Council and hear top tips from personnel today awards nominee the Royal College of Nursing. So don’t wait, the time to ensure you have an engaged, present and productive workforce is now.

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Programme

09:00 – 09:30 Coffee and Registration
09:30 – 09:40 Introduction and Opening Address by Conference Chair
Dean Shoesmith, Vice President, Public Sector People Managers Association
09:40 – 10:05 Keynote Address
How HR can Help Deliver Savings

  • Empowering front line staff
  • Incentives and performance management
  • Using ‘lean’ methodology on HR processes

Keith Davis, Director, Efficiency Studies, National Audit Office
10:05 – 10:30 Analysing the Increased Usage of Shared Services in the Public Sector: The Benefits and Challenges

  • The growth of shared services and managing the transition
  • Does the answer lie in outsourcing HR services?
  • How can technology support new delivery models?

Steve Foster, Manager, Business Consulting, NorthgateArinso
10:30 – 10:40 Questions and Discussion with Speakers
10:40 – 11:10 Knowledge Share Networking Session
Split into roundtable groups to brainstorm and discuss with your peers:

  • What are the best and least detrimental areas to try and cut costs?
  • How best to define and retain top talent while making redundancies?
  • How to incentivise during the Recession and a potential pay freeze?

11:10 – 11:35 Coffee, Exhibition and Networking
11:35 – 12:00 Stream I
Implementing Shared Services

  • Using benchmarking to measure your success in developing and using shared services
  • Using information technology to enable change projects and increase efficiency
  • Adding value from change

Karen Bridges, Head of Business Change Development, Birmingham City Council

Catherine Griffiths, HR Business Partner – Organisation Strategy & Service Design, Birmingham City Council
12:00 – 12:25 A New Approach to Total Rewards: Interactive Online Rewards

  • Flexible rewards without the hassle of a flexible benefits package
  • Looking at the tangible and intangible rewards: Engaging your workforce interactively
  • Offering variety and choice for individually value added rewards
  • Create a two way dialogue around total reward
  • Using your Total Reward Strategy to drive take-up of benefits

Colin Miller, Reward Manager, Kent County Council
11:35 – 12:00 Stream II
Tackling Long and Short Term Absence Effectively: Measurable Results

  • Reducing absence effectively
  • Managing short and long term absence challenges
  • Analysis: Obtaining measurable results

Anne Copeland, HR Director, Department for Children, Schools & Families
12:00 – 12:25 Reducing Sickness Absence by Tackling the Wellness Agenda

  • Revising your absence management policies
  • Involving line managers in actively reducing absence and increasing return to work
  • Promoting wellness: The health month and its causes
  • Measuring the impact through surveys and reduced sickness absence

Lucasta Grayson, Head of HR and Development, Crawley Borough Council
12:25 – 12:35 Questions and Discussion with Speakers
12:35 – 13:30 Lunch, Exhibition and Networking
13:30 – 14:00 Apprenticeships – Good for Business

  • Skills matter – international comparators
  • The business case – what businesses tell us about Apprenticeships
  • The route to a successful career
  • NAS – end to end responsibility
  • How to get engaged

Jaine Clarke, National Apprenticeship Director – Business Development, National Apprenticeship Service
14:00 – 14:25 Stream III
Getting Corporate with Leadership and Management Development

  • A leadership and management journey that supports everyone
  • Getting buy-in: Two sides of the coin.
  • Tricky demand and capacity issues during implementation

Patricia Brewerton, Head of Leadership and Management Development, DWP

Lindsay Cameron, Leadership Development Consultant, DWP
14:25 – 14:50 Leadership Skills and Shared Service Management

  • Managing Share Services: A mulitfaceted project
  • Analysing the transferable leadership skills needed to perform
  • Combining two cultures for a cohesive working environment

Dean Shoesmith, Joint Executive Head of Human Resources, London Boroughs of Sutton and Merton
14:00 – 14:25 Stream IV
Recruiting Diverse Talent: Recognition for your Organisation

  • Ensuring your workforce is representative of the community
  • Recruitment methods: How to attract your desired employees
  • Being a brand leader through your talented diverse workforce

Deborah Clarke, Director of HR, London Borough of Tower Hamlets and Tower Hamlets Primary Care Trust
14:25 – 14:50 Achieving More with Fewer Resources: The NHS and HR

  • Observing the recruitment landscape
  • Engagement and change in the NHS
  • Doing more with less

Sian Thomas, Director, NHS Employers
14:50 – 15:00 Questions and Discussion with Speakers
15:00 – 15:15 Coffee, Exhibition and Networking
15:15 – 15:40 Leadership & Management Development to Meet Organisational Needs

  • Development that is focused on the needs of the organisation
  • Involving all directors in the leadership agenda
  • Using a tiered approach in matching roles to service and personal development needs

Alan Duffell, Director of Workforce and Learning, Sandwell Mental Health & Social Care, NHS Foundation Trust
15:40 – 16:05 Recruitment Strategy and the Future for Recruitment Methods

  • Recruiting the right people for your organisational needs
  • Incorporating a talent strategy in your recruitment process
  • Innovation in recruitment practice: The future for recruitment

Corinne Mills, Head of Human Resources, The Learning Trust
16:05 – 16:30 Unions and Employers Working Together During Recession

  • What is best practice during a Recession?
  • Working with unions during challenging times
  • The bottom line: Unison’s perspective

Lucille Thirlby, Deputy Head of Local Government, Unison
16:30 – 16:40 Questions and Discussion with Speakers
16:40 Chair’s Closing Comments and Close of Conference

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Speakers

Alan Duffell

Alan Duffell has been a board director, responsible for workforce & learning, and for the 2 previous years was the Assistant Director of HR. Joining the NHS after leaving the Royal Air Force in 2001, taking on the role of Education, Training and Organisational Development, within North Staffordshire.

Deb Clarke

Deb Clarke is the first ever Director of Human Resources for both a local authority and an NHS organisation. Working across local government and the NHS has led to innovative approaches to public sector employment. She has worked in local government and as a consultant on management, leadership and HR issues and was recently named in Personnel Today’s ‘Top 40 Power Players’.

Colin Miller

Colin Miller is responsible for the delivery of Kent County Council’s comprehensive and challenging reward strategy. Colin started his career in the pharmaceutical industry at Pfizer spending time within research and acting as a lead UK businesses partner for the implementation of a global HR IT system before moving into HR. Colin is also a committee member of the CIPD Reward Forum.

Lucasta Grayson

Lucasta Grayson is Head of Human Resources & Development at Crawley Borough Council. Her career has included working for Hammersmith & Fulham, Wandsworth and Croydon London Boroughs and the promotion of wellbeing and the management of sickness absence has been a key priority in most of those roles.

Dean Shoesmith

Dean is currently sharing two roles covering the Head of HR for both London Borough of Sutton (where he’s worked for 6 years) and the London Borough of Merton. Dean is a FCIPD and has a Masters degree in Strategic Human Resource Management. He is also a visiting fellow at Kingston University Business School.

Steve Foster

Steve Foster is Manager, Business Consultancy NorthgateArinso. Steve has an extensive Human Resources management background, gained in a variety of line practitioner roles. As a managing consultant, he has worked with a wide range of major clients, helping them transform their HR operations. Steve also managed Northgate’s HR Outsourcing division. He brings specialist knowledge of HR business process improvement, e-HRM planning and implementation, outsourcing and change management.

Anne Copeland

Prior to joining public sector, Anne’s career focused on project management, communications and HR in a variety of industries in the private sector. Since joining the public sector Anne has overseen HR transformation and HR delivery and is now leading HR transformation for the Department for Children, Schools and Families.

Jaine Clarke

Jaine is the NAS Director of Business Development. Prior to this appointment, Jaine was the Director of Communications with the Learning and Skills Council. Jaine spent almost three years as the Director of Skills for Employers where she led on the policy development and national roll out of major skills programmes including Train to Gain, leadership and management development, National Skills Academies and the Training Quality Standard. Before joining the LSC, Jaine was Executive Director of Wolverhampton Business Link.

Sian Thomas

Sian Thomas is Director of NHS Employers, prior to this she was Director of Development with responsibility for developing and managing programmes of work outside the Department of Health contract. In addition, Sian is a director of the NHS Confederation, a member of the Cabinet Office Public Sector Employers Forum and many more, as well as having previously been named HR director of the year.

Catherine Griffiths

Catherine has over 15 years public sector experience, the majority of this spent with Birmingham City Council. She spent 4 years as Head of HR and 5 years as a manager in the council’s commercial department before moving into a corporate role developing the corporate strategy for HR. She led the approach on designing the future operating model for HR. Catherine is a fellow member of the CIPD, has a business degree from Aston Business School and an MSC in change management.

Keith Davis

Keith Davis is Director of the National Audit Office’s Cross-Government and Efficiency Practice. He leads the NAO’s cross-government work, including recent studies on departmental capability, contract management, the efficiency Programme, the use of consultants, recruitment and shared services. He also specialises in process improvement and corporate service VFM. Previously he managed value for money reviews of the BBC and was Head of Press Office at the NAO. He is a qualified accountant (Chartered Institute of Public Finance and Accountancy).

Karen Bridges

Karen Bridges has worked in both local government and the National Health Service. Her background in management and organisational development proved invaluable in her previous role within Birmingham City Council as Change Lead on the Corporate Services Transformation project, Birmingham’s first transformation programme to go live.

Corinne Mills

Corinne Mills has a broad background in HR having worked in the private, public and not for profit sectors having held Head of HR positions with Marks and Spencer, Ofsted, the London Borough of Brent and now the Learning Trust in Hackney. She is also an Employment Tribunal Panel member.

Lucille Thirlby

Lucille Thirlby is Deputy Head of Local Government for UNISON’s Local Government Service Group covering 750,000 members. She is assistant trade union side secretary for the National Joint Council for England, Wales and NI and is a Joint Secretary of the Chief Officers JNC for local government.

Patricia Brewerton

Patricia Brewerton is Head of Leadership and Management Development within the Department for Work and Pensions. Her current challenge is the development and implementation of a Corporate Leadership and Management Journey/Framework that supports the business focused development of DWP’s 100,000 plus staff. Previously worked in Capability Management and Business Impact and Change.

Lindsay Cameron

Lindsay Cameron is DWP’s leadership consultant to the strategic talent team. She produces development propositions that prepare senior talent programme participants to lead the organisation of the future as defined by Government Reforms. She is also currently developing innovative transition programmes for leaders new to their role and for the Board.

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Sponsors

NorthgateArinso


With over 40 years experience, NorthgateArinso is a leading global Human Resources and payroll software & services provider to more than 7,500 organisations. Our software and solutions are used to pay nearly 1 in 3 of the UK’s working population and are used by over 50% of the FTSE 100.

We offer innovative HR business solutions to employers of all sizes, including Blue Chip companies, Public Sector bodies and many small to medium enterprises. We help organisations optimise their HR service delivery through smarter process and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management. Solutions can be offered in-house, via an ASP or outsourced and are fully web enabled providing you with forward thinking and state-of-the-art business management tools.

With an unrivalled suite of products combined with unparalleled levels of expertise, NorthgateArinso can fulfil its vision to provide products that simplify key tasks and deliver direct business benefits to customers, helping them to provide vital human capital information to assist in decision making and management strategy.

Our philosophy is simply to bring the best solutions to our clients, backed by the professional services which have assured our longevity and success in the HR and Payroll services market.
Our origins span over 40 years and give our valued clients the comfort of dealing with an experienced, long standing team of professionals, who understand and can relate to the issues facing your industry and can offer you strategic tools for decision making at every level of your organisation. We are dedicated to HR excellence through strategic business consulting, outsourcing services and systems integration.

We recognise that people are intrinsic to your business as they are to ours and that the right people can really make the difference.
Our core business is helping organisations optimise their HR service delivery through smarter process and more efficient technology.

Rosetta Stone


Rosetta Stone (UK) Ltd. produces the world’s leading language-learning software. Rosetta Stone® Enterprise Version 3 offers advanced speech recognition technology that gets learners speaking from the start with interactive and engaging activities that connect words and their meaning. A comprehensive solution, Rosetta Stone Enterprise Version 3, combines powerful language-learning software with built-in management tools to measure learner progress, providing quantifiable measurements of success. Rosetta Stone offers access to over 30 languages, spoken by more than 90% of the world’s population, including English as a second language. Thousands of organisations, including government agencies, the U.S. Military, nonprofit organisations, FTSE 100 Companies and over 15,000 schools rely on Rosetta Stone every day for their language training needs. Online and network versions available. LMS and VLE compatible.

The National Apprenticeship Service


The National Apprenticeship Service is responsible for driving forward the Government’s ambition for Apprenticeships and their value to employers, learners and the country as a whole. Apprenticeship online vacancies enables a wide range of interested individuals to search and apply for live vacancies advertised by employers, and their training providers.


Information for potential sponsors
If your organisation would be interested in promoting itself through the wide variety of exhibitions, sponsorship and marketing opportunities available at this event, please visit our sponsorship mini-site here or email or call William Porter at wporter@symposium-events.co.uk or 020 7231 5100.
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Venue

The address for the venue is:
BMA House, Tavistock Square, London, WC1H 9JP

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Booking

Book your place at this event:

  Inc VAT
Public Sector Rate* @ £489 £402.04 £562.35 £462.35 CREDIT CRUNCH SAVING!
Private Sector Rate @ £564 £477.04 £648.60 £548.60 CREDIT CRUNCH SAVING!
Charities Sector Rate** @ £389 £302.04 £447.35 £347.35 CREDIT CRUNCH SAVING!
Supplier Rate*** @ £1250 £1437.50

Booking hotline: 020 7231 5100

*Public Sector Rate: Includes Local Government, NHS, Academics and Universities

**Charities Sector Rate: Applies to registered charities only (quote reg. no.)

***Suppliers Rate: Consultants and vendors to the market. Click here for more information about the supplier rate.

Why not exhibit at this event instead? Click here for more information or contact Bill Porter on +44 (0) 20 7231 5100

Additional copies for attendees: £75.00
Non-attendees: £145.00 – order here

Only one special offer applies at any time. Early bird discounts are only available until the advertised date. All discounts lapse if invoices are not paid within 30 days of issue date, at which point the full registration fee will be payable.

Cancellations, Terms and Conditions

Cancellations received in writing up to one month before the event will be refunded in full, less an administration charge of £100 + VAT.

Please see our full terms and conditions here.

How to pay

All payments must be received before the event.

Payment can be made online by credit card or by phoning the booking hotline on 020 7231 5100.

Alternatively, if you request an invoice when booking you can pay by:

Cheque, in GBP (£), made payable to Symposium Events and sent to: Symposium Events Ltd, Suite 5, No. 1 Mill Street, London, SE1 2DF.

Thursday 26th November 2009
BMA House, Tavistock Square, London, WC1H 9JP

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